Meeting/Event Information

Presentation:  

Join Jennifer Snyder and Matt Russell from GovQA as they present findings on the influx of complexity and volume of electronic informational requests during the time of the pandemic and beyond!  GovQA has recently conducted a study of over 250 different state and local governments and has measured anonymized data on a quarterly basis, which has produced jaw dropping evidence of new complexities that didn't exist 5 years ago in the way people request information and exchange data.  During the presentation GovQA will go over how this statistically significant data can be used to understand the mechanics of the public records process; data management best practices, assess the impact of significant events on information sharing; forecast the future state of the industry; and support tech investments to streamline workflows.  For those interested in learning more a brief demo will be available after the presentation.

BIO:

Matt Russell, Sr. Client Executive

Matt Russell currently works with state level government agencies helping them to organize, strategize and create efficiencies throughout their varied information exchanging process. Between Subpoenas, Legal Holds, Public Records Requests, Formal Complaints and more, there's never a dull moment! Matt has been creating wins and sales for 20 years and holds graduate diplomas from the Second City Conservatory, Dale Carnegie, and Illinois State University.

Jennifer Snyder, GovQA Evangelist

Since 2007, Jen Snyder has helped GovQA become one of the fastest-growing private GovTech software companies in Illinois - with 40% YOY growth. While Head of Sales for GovQA, she called on over 3,000 contacts in state and local governments in 48 states and was a key presenter for GovQA’s Slay the Dragons series as well as keynote speaker alongside GovQA’s Microsoft partners at several conferences.

As GovQA Evangelist, Jen focuses full time on guest speaking, moderating, and small group discussion opportunities at government events, roundtables and associations. She is interested in thought-provoking discussions and best-practice working sessions with folks at all levels of state, city and county government across the U.S., especially around the topics of trends in public records workflows, legal affairs, and communications. Jen always keeps an eye out for new technology solutions that can solve all the challenges faced by state and local governments.

Throughout her 25 year career, Ms. Snyder has focused on customer account and service management for top technology and manufacturing companies.

As Vice President and Manager of Inside Sales, she spearheaded business development initiatives at SuzoHapp and Panduit managing groups locally and globally for these industry leading organizations.

In addition, Ms. Snyder has over 15 years of experience working with state and local governments around transparency, security and compliance technologies and is a recognized authority, speaker, and author on how multi-channel and multi-media workflow technologies impact municipalities.

Ms. Snyder graduated with high Honors from Robert Morris College in Sales and Marketing.

She holds multiple certifications in sales, customer and service management.